Open WebMail ERROR Messages and Solutions

=========================================

By Thomas Chung

 

Error Message #1)

 

SYMPTOM:

After upgrading perl packages, you're seeing index db error and can't login

 

ERROR:

Couldn't update index db

 

SOLUTION:

You may need to re-initialize openwebmail with openwebmail-tool.pl

# /var/www/cgi-bin/openwebmail/openwebmail-tool.pl --init

 

It may also ask you to update dbm.conf and re-run the openwebmail-tool.

# vi /var/www/cgi-bin/openwebmail/etc/dbm.conf

dbm_ext                 .pag

dbmopen_ext             none

dbmopen_haslock         yes

# /var/www/cgi-bin/openwebmail/openwebmail-tool.pl --init

 

 

Error Message #2)

 

SYMPTOM:

You deleted openwebmail RPM package by issuing 'rpm -e openwebmail'

and you removed the entire openwebmail directory from /var/www/cgi-bin directory.

 

Then, installed a fresh new openwebmail RPM package and tried to login to your

existing openwebmail account but your're getting following error.

 

ERROR:

Mail Filter Error (/home/tchung/.openwebmail/webmail/filter.book dbm open error)

 

SOLUTION:

# cd /var/www/cgi-bin/openwebmail

# ./openwebmail-tool.pl --init

 

Please change './etc/dbm.conf' from

 

dbm_ext                 .db

dbmopen_ext             none

dbmopen_haslock         no

 

to

 

dbm_ext                 .db

dbmopen_ext             .db

dbmopen_haslock         yes

 

 

And execute './openwebmail-tool.pl --init' again!

 

ps: If you are running openwebmail in persistent mode,

    don't forget to 'touch openwebmail*.pl', so speedycgi

    will reload all scripts, modules and conf files in --init.

 

# vi etc/dbm.conf

 

dbm_ext                 .db

dbmopen_ext             .db

dbmopen_haslock         yes

 

:wq (save and quit)

 

# ./openwebmail-tool.pl --init